Support

How to reach us

Write to hello@kvitiko.ge. It is the one address for questions, problems with your account, billing and privacy requests.

We answer within 3 working days. Working days are Monday to Friday, Georgian time.

What to include

Say which screen or tool you used, what you expected and what happened. Add the text of the error if there was one.

If you work through an AI assistant, ask it to send a report. You can include diagnostics: for each recent tool call its name, outcome, error code, time and request id, plus the server version. Arguments and results are never included, and you read the draft before it is sent.

Never send your rs.ge password or an SMS code by email or in a chat. We never ask for them.

What we do not do

Kvitiko prepares and files documents at rs.ge after you approve them. We do not decide tax questions for you and we do not talk to rs.ge on your behalf.

A security problem

Report it to the same address. The Security page says what to expect.